1. Introduction
At PodChecker.ai, we are committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy explains how we handle your information when you use our AI-powered Proof of Delivery (POD) verification service.
2. Our Fundamental Privacy Commitment
2.1 No POD Storage
We do not store any Proof of Delivery (POD) documents processed through our service.
- All PODs uploaded to our system are immediately processed and then immediately discarded.
- We provide real-time verification and return results without maintaining any permanent record of the documents.
2.2 AI Training Data
Our AI model is exclusively trained on:
- POD documents collected from our carefully selected and contractually engaged partners
- A curated dataset that ensures comprehensive learning while maintaining strict confidentiality
- Anonymized and aggregated data that does not contain identifiable personal information
3. Types of Data We Collect
3.1 Account Information
- Email address
- Company name
- Contact information necessary for service provision
- Billing details (processed through secure payment providers)
3.2 Usage Data
- API usage logs
- Performance metrics
- Anonymized verification statistics
- System interaction data for service improvement
4. How We Use Your Data
4.1 We use collected data to:
- Provide and maintain our service
- Process transactions
- Send important service-related communications
- Improve our AI algorithms and service performance
- Ensure system security and prevent fraudulent activities
5. Data Protection Measures
5.1 Security Protocols
- Bank-grade encryption for all data transmissions
- GDPR compliance
- SOC 2 Type II certification
- Robust access controls and authentication mechanisms
5.2 Data Minimization
- We collect only the data necessary to provide our service
- We retain data only for the duration required to deliver our service
6. Your Data Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your account information
- Opt-out of marketing communications
- Restrict or object to data processing
7. Third-Party Integrations
7.1 API and Integration Partners
- We may integrate with Transport Management Systems (TMS)
- Third-party integrations are bound by their own privacy policies
- We recommend reviewing the privacy policies of any connected systems
8. Compliance and International Transfers
8.1 We comply with international data protection regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable local and international privacy laws
9. Cookies and Tracking
9.1 We use minimal, essential cookies to:
- Maintain user sessions
- Ensure API authentication
- Improve user experience
- Collect anonymous usage statistics
10. Children’s Privacy
Our service is not intended for individuals under 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
11.1 We may update this Privacy Policy periodically 11.2 Significant changes will be communicated via email or website notification 11.3 Continued use of the service constitutes acceptance of updated policies
12. Contact Us
For any privacy-related questions or requests, please contact:
- Email: privacy@podchecker.ai
- Address: 16 Avenue Reille, 75014 Paris, France
13. Transparency Statement on AI Training
We are committed to ethical AI development:
- Our AI is trained exclusively on POD documents from trusted, contractually bound partners
- We ensure no individual or sensitive personal data is used in our training process
- Our training data is carefully curated to improve service accuracy while respecting privacy
14. Consent
By using PodChecker.ai, you consent to the practices described in this Privacy Policy. Important Note: This is a living document. We continuously evolve our privacy practices to better serve and protect our users.
Remember: Your data privacy is our priority. We process, we verify, we delete – with absolute precision and respect.
