Term of use

1. Acceptance of Terms

Welcome to PodChecker.ai (“Service”, “we”, “us”, or “our”). By accessing or using our website, API, or services, you (“User”, “you”, or “your”) agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Service.

2. Service Description

PodChecker.ai provides an AI-powered logistics traceability solution designed to automate Proof of Delivery (POD) verification through advanced AI technologies, API integration, and document processing capabilities.

3. User Eligibility

3.1 You must be at least 18 years old to use our Service.

3.2 You represent and warrant that you have the legal authority to enter into these Terms and use the Service on behalf of yourself or your organization.

4. User Account and Responsibilities

4.1 Account Creation: To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account

4.2 API Key Usage:

• Your API key is personal and non-transferable
• You are responsible for maintaining the security of your API key
• You will be held accountable for all activities performed using your API key

5. Service Usage Rights

5.1 Grant of License: We grant you a limited, non-exclusive, non-transferable, revocable license to use our Service subject to these Terms.

5.2 Prohibited Uses: You may not:

• Use the Service for illegal or unauthorized purposes
• Attempt to bypass our security measures
• Reverse engineer or decompile our software
• Use the Service in a way that could damage, disable, or impair our infrastructure
• Reproduce, distribute, or create derivative works without our express written consent

6. Data Protection and Privacy

6.1 Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.2 We implement bank-grade encryption and comply with GDPR and SOC 2 Type II standards to protect your data.

6.3 You grant us the right to process uploaded documents for verification purposes while maintaining strict confidentiality.

7. Intellectual Property

7.1 All content, features, and functionality are and remain the exclusive property of PodChecker.ai and its licensors.

7.2 Our trademarks, logos, and service marks are our exclusive property and may not be used without prior written permission.

8. Service Level and Performance

8.1 We provide a 99.99% uptime Service Level Agreement (SLA) with a global CDN and 50ms response time.

8.2 While we strive for 99.8% accuracy in POD verification, we do not guarantee 100% accuracy in all scenarios.

9. Pricing and Payment

9.1 Pricing for our Service is detailed on our website and may be subject to change.

9.2 Billing is handled through secure payment processors. Additional terms from our payment providers may apply.

10. Limitation of Liability

10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, PODCHECKER.AI SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages arising from service interruptions or errors

10.2 Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold harmless PodChecker.ai from any claims, losses, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Modifications to Service and Terms

12.1 We reserve the right to modify our Service, features, or Terms at any time.

12.2 Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Termination

13.1 We may suspend or terminate your access to the Service at our sole discretion, with or without notice.

13.2 Upon termination, you will lose access to your account and associated data.

14. Dispute Resolution

14.1 These Terms are governed by the laws of [Your Jurisdiction].

14.2 Any disputes shall be resolved through arbitration in accordance with the rules of [Arbitration Association].

15. Contact Information

For questions about these Terms, please contact us at legal@podchecker.ai.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and PodChecker.ai regarding the use of our Service.

Last Updated: [Current Date]

By using PodChecker.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.